Important information Important information

Important information


The range of banking and other financial services, as shown on the Commonwealth Bank's site, is offered by members of the Commonwealth Bank Group. The Group comprises of the Commonwealth Bank and its wholly owned subsidiaries. The information provided in the Commonwealth Bank of Australia's Internet site is copyright to the Commonwealth Bank, unless otherwise stated. The views expressed in articles or commentary are not necessarily those of the Commonwealth Bank and the Commonwealth Bank makes no claim to their accuracy. The Commonwealth Bank accepts no responsibility for any loss occasioned to any person acting or refraining from action as a result of material in this service, or any other service that may be accessed through this site. We strongly recommend that discussions be held with one of our staff before acting upon information supplied.

Using this Site

In order to ensure the best possible experience of the Commonwealth Bank website the following information may assist and help you resolve some common issues that may be experienced whilst browsing.

On this page you will find information on

  • Screen Resolution
  • Javascript, Cookies and enabling the correct online security settings
  • Viewing PDF files
  • Printing pages
  • Web Accessibility
1. Screen Resolution

For best results when viewing this website, we suggest you set your screen size to 1280 x 720 pixels. For instructions on changing your desktop settings, refer to Help within your Browser.

2. JavaScript, Cookies and enabling the correct online security settings

We maintain strict security standards and procedures to prevent unauthorized access to information about you.

As part of the security of your data, the Bank uses cookies to remind us of your particular browser preferences and security requirements. If your browser prompts you when a cookie is "served", you must accept it or you may not be able to gain access to the full range of online services the Bank has to offer.

3. Viewing PDF files

Some documents within the site, such as brochures or prospectuses, are saved in Adobe Portable Document Format (PDF). You will need Adobe Acrobat Reader Software installed on your computer to be able to read or print these brochures.

4. Printing pages

For best results printing pages from our site, we suggest you set your pages to print in "portrait" in your page setup options. For optimum results use the "Print this Page" button to print the current page. This will ensure that all information on the page prints in its entirety.

5. Web Accessibility

In response to the needs of our customers, guidelines are being developed for universal web page design. These guidelines will be incorporated into our website and will evolve as new technologies and information systems emerge.

We are continually working to improve the accessibility of our website.